x11- Controller Unlocker "Service not Supported" (FORD ONLY)

Modified on Mon, 04 Dec 2023 at 01:08 PM

Problem

This error occurs in Ford vehicles when the ignition is not being cycled as the software requests, there is an issue with the vehicle's ignition switch, or the interface has a bad chip.

Resolution

1.Ensure you are cycling the ignition as the software directs.
2.If the problem persists, start a support ticket and send us the following:
 A debug.dat file from your PC.
 A VCM Suite Infolog while connected to the vehicle.

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