Receiving this error when attempting to read the C304A controller, additional information needs to be provided to technical support in order to resolve the error.
A support request can be opened, a debug file and infolog while connected to the vehicle will need to be provided.
https://hptuners.freshdesk.com/support/solutions/articles/153000064334-how-to-generate-a-vcm-suite-infolog
https://hptuners.freshdesk.com/support/solutions/articles/153000064308-locating-a-debug-dat-and-license-dat-file
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