Web Exception, Not Success
Problem
The Web Exception, Not Success error indicates either the computer is not connected to the Internet as required or the Time/Date settings are incorrect for where you are located.
Resolution
| 1. | Ensure you have a good Internet connection. |
| 2. | Verify that time, time zone, and date on your computer are correct. |
| 3. | If the problem persists, start a support ticket and send us a VCM Suite Infolog and your Debug.dat file. |
The Debug.dat file can be found in This PC > Documents > HP Tuners > Settings.
Attachments (1)
Need more support?
Check out our community forum for answers to your questions.
Browse our product technical documentation.
Our support staff are available during normal business hours.