Problem
The Detect Protocol Failed error is caused by noise in the vehicle's communications or because an MPVI2 needs to be resynced.
Resolution
1. | If you have an MPVI2, |
a. | Make sure your computer is connected to the Internet. |
b. | Open VCM Editor. |
c. | In the Help menu, select Resync Interface. |
2. | If the issue persists after a successful resync (or you have a first-generation MPVI), we suggest using a bench harness to read and flash the vehicle. |
3. | If the problem still persists, start a support ticket and send us the following: |
■ | A debug.dat file from your PC. |
■ | A VCM Suite Infolog while connected to the vehicle. |
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