TrackAddict MPVI3 Setup and Troubleshooting

Follow these steps to set up and troubleshoot TrackAddict with MPVI3. 

Step 1: Ensure MPVI3 is Activated

Before using MPVI3 with TrackAddict, it must be activated:

1. Connect MPVI3 to your computer using its USB cable.
2. Open VCM Editor or VCM Scanner and select Help > Resync Interface.
3. If a firmware update is applied, perform Resync Interface again.

Step 2: Connect MPVI3 to Your Vehicle

1. Plug the MPVI3 into the vehicle’s OBD-II port.
2. Start the engine.
   • Some vehicles will power down after a few minutes if the engine is off.
3. Open TrackAddict and go to the Setup screen (gear icon in the left navigation bar).
4. Tap the "i" gear icon on the left side to open the Options screen.
5. Ensure:
   • "OBD" selection is set to "Bluetooth".
   • The OBD Device is set to "HP Tuners MPVI3".
6. If the correct OBD device is not selected:
   • Tap "Setup HP Tuners MPVI3" and follow the pairing/setup instructions.

Step 3: Verify Bluetooth Connectivity

• Your MPVI3 should appear as "HP Tuners MPVI3" in Bluetooth settings.
• If it shows "WT12A" or a similar name, it needs a firmware update.

Step 4: Use the Correct Version of TrackAddict

• Only the Android version of TrackAddict currently supports MPVI3.
• iOS support is not yet available due to Bluetooth restrictions.

Troubleshooting Connection Failures

Once MPVI3 is paired and TrackAddict is set up:

• The OBD status bar will flash red at first.
• It should change to yellow when attempting to connect.
• If the status stays red, follow these troubleshooting steps.

Check Connection Status

1. Tap on the OBD status bar to view the current connection status.
2. Open "Data Channels & Codes" to monitor live connection attempts.

Identify Where the Failure Occurs

• Fails at "Connecting to Interface" → Possible device or Bluetooth issue.
• Fails at "Connecting to Vehicle"→ Could be:
  • Vehicle ignition is off.
  • OBD port issue.
  • MPVI3 is not synced (perform Resync Interface in VCM Suite).

Gather Diagnostic Information

If the connection fails after turning yellow, follow these steps:

1. Open the Options screen (tap the "i" gear icon).
2. Under the OBD section, tap the "i" gear icon again.
3. Select "Show Connection Info".
4. Send screenshots of the connection info to HP Tuners Support for further diagnosis.

Need Help?

If you're unable to resolve the issue, contact HP Tuners Support:
Submit a Support Ticket

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