Knowledgebase
Knowledgebase : Support
To add your MPVI2 to your account select “My Devices” from your account page. Under the MPVI2 box add your serial number and Verification ID (from VCM Editor) then select import. Your Device and information should then be listed for viewing. To get the Ve...
       HOW ARE VEHICLES LICENSED? > Both Ford & Dodge single vcm licenses locks to mixture of values in > the pcms, what this means for us is an added layer of security from > reusing licenses based on just a vin number. What this means to you > is that ...
To add your devices to your account select “My Devices” from your account page then add your serial number and latest application key and select import. Your Device and information should then be listed for viewing.
You will need to create a new customer account and login for the new website. Your account login from our old website do not carry over to the new website. At the top of the main page select “My Account.” This will take you to the registration/log in page...
To get the Verification ID for MPVI2  go to the "Help" menu inside VCM Editor or VCM Scanner and click "MPVI2 Verification Code." The software will generate the code and you can then enter it on the My Devices page.
Once you have added your MPVI to your devices list you will be able to purchase more credits for your device. Select Add Credits and then you will be able to select the type and quantity of credits to add to your shopping cart.
MPVI USB DRIVER INSTALLATION > For those of you running XP who have machines that refuse to load > the correct USB drivers here is what you can do: > > Plug the MPVI interface in, go to the control panel, device drivers, > expand the USB section. > > ...
On a growing number of vehicles/controllers we've found they they are unable to be read natively through the obd2 port, however these modules can be flashed without issue. To combat this when the software sees that this is one of those modules it will gen...
With select ECMs & TCMs, outdated versions of software that are on the module can not be supported. In these cases, when attempting to tune your vehicle, you will receive this message: "THE SOFTWARE IN YOUR CONTROL MODULE IS OUTDATED AND CAN NOT BE USED...
When you read your PCM and then try to open the file with VCM Editor and receive this message here's what you should do (as described in the error message): 1. Redownload & install the newest public software from your customer pagewww.hptuners.com/custom...
You can now download from the downloads page https://www.hptuners.com/downloads/ [https://www.hptuners.com/downloads/] the following: The newest 4.0 software The newest 4.1 beta software The MPVI1 drivers The MPVI2 drivers
The tune repository can now be found by logging into your customer account on our website. On the "My Account" page the tab for tune repository will be in the list on the left hand side of the page.