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Knowledgebase : Support > VCM Suite
VCM SUITE VERSION 4.5 AND HIGHER REQUIRES MICROSOFT .NET FRAMEWORK 4.8 OR HIGHER.  You can download this version by clicking on the following link: https://go.microsoft.com/fwlink/?linkid=2088632 https://dotnet.microsoft.com/download/thank-you/net461 [ht...
A Boot loader error is generally caused by a Battery or Wiring issues. 1) Ensure the battery is fully charged when reading or writing to the vehicle. 2) Review the vehicle's wiring for any issues and check your fuses. If you do not find any issues with...
A DEBUG.DAT FILE CAN BE FOUND ON YOUR PC IN DOCUMENTSHP TUNERSSETTINGS 
The Detect Protocol Failed error is generally caused by either noise in the vehicle's communications or an MPVI2 may need to be re-synced. If you have an MPVI2, first ensure your computer is connected to the internet, Click "Help" and choose "Resync Int...
STANDARD V8 REAR WHEEL DRIVE APPLICATIONS (1999 TO CURRENT) * Using Gear/Tire wizard in VCM Editor (Edit> Gear/Tire Wizard) Insert your new tire and gear in the columns on the right. If your tire height has not changed, enter the same value. If your ge...
The BETA version of VCM Suite is now publicly available to everyone through the Downloads page [https://www.hptuners.com/downloads/] of our Website. You can download the BETA software from the following link: VCM Suite BETA Download [http://files.hptuner...
IF YOU ARE UNABLE TO LOCATE EITHER VCM EDITOR OR VCM SCANNER AFTER INSTALLATION, YOU WILL FIND THEM BOTH IN YOUR PROGRAM FILES. VCM Suite is found in:      C:Program Files (x86)HP TunersVCM Suite VCM Suite BETA is found in:      C:Program Files (x86)HP T...
REQUIRED PROCESSOR SPEED- 2 GHz  REQUIRED RAM - 4 GB  REQUIRED OPERATING SYSTEM - Microsoft Windows 7 or newer REQUIRED MICROSOFT .NET FRAMEWORK -  4.6.1
VCM Suite has been designed to be very laptop friendly. The PC should have at least the following: Minimum Processor Speed - 2 GHz CPU Minimum Ram Available - 4 GB RAM Operating System requirement - Microsoft Windows 7 or newer Required Microsoft...
When contacting Support its in your best interest to include a VCM Suite Infolog while connected to your interface (and preferably the vehicle) in question this is to ensure that we have all the necessary info to try and effectively diagnose your issues....
THE X7F NEGATIVE RESPONSE CODE GENERALLY INDICATES AN ISSUE WITH THE COMMUNICATIONS IN THE VEHICLE. If you have the ability, we would first suggest using a bench harness to read or flash the module in the vehicle. If you do not have the ability to use a...