Knowledgebase
Knowledgebase : Support > MPVI1
 Commit Failed indicates the MPVI has run out of available license slots and you will be unable to license any additional vehicles. Open a Support Ticket [https://support.hptuners.com/index.php?/Tickets/Submit] and provide your License.dat file for furthe...
IF YOU HAVE A MPVI OR MPVI PRO AND NEED YOUR MOST RECENT APPLICATION KEY, THERE ARE A FEW WAYS TO GET THIS. Keep in mind the MPVI2 does not use Application Keys. * If you've already registered your device on your "My Devices" page on the HP Tuners web...
TO TROUBLESHOOT YOUR MPVI PRO ANALOG INPUTS TO RULE OUT A HARDWARE ISSUE FOLLOW THE DIRECTIONS BELOW: 1) Insert the raw voltage pid into the #1 slot in your table display  2) Connect a 3-5" long piece of 16-20 gauge wire to the #1 port on your MPVI Pro ...
ISSUE: VCM Suite is giving the error “Invalid Application Key” and you have verified the Application Key is correct and the most recent. RESOLUTION PROCESS: 1. Uninstall all VCM Software on your computer 2. Go to ...My Documents and delete the "HP Tun...
> Windows 7, 8 , 10 Vista & XP 64 bit operating systems driver install > instructions for those with internet and windows automatic updates > turned on > 1) Connect your interface > 2) Done. Windows does everything > > Windows 7, 8 , 10 Vista & XP 64 bit...