Knowledgebase
Knowledgebase : Support > MPVI1
The Commit Failed error indicates that the MPVI has run out of available license slots and you will be unable to license any additional vehicles. Provide Support with your license.dat file for further assistance. You will find the license.dat file in your...
If you have a MPVI or MPVI Pro and need your most recent application key, there are a few ways to get this. Keep in mind the MPVI2 does not use Application Keys. * If you have not purchased credits, you will find the most recent key on the Paper that o...
n some instances you may be asked to troubleshoot your interface by connecting it to an AA battery to rule out a hardware issue, here's a short how to. First you'll need to insert the raw voltage pid into the #1 slot in your table display  Next you will...
ISSUE: VCM Suite is giving the error “Invalid Application Key” and you have verified the Application Key is correct and the most recent. RESOLUTION PROCESS: 1. Uninstall all VCM Software on your computer 2. Go to ...My Documents and delete the "HP Tu...
MPVI USB DRIVER INSTALLATION > For those of you running XP who have machines that refuse to load > the correct USB drivers here is what you can do: > > Plug the MPVI interface in, go to the control panel, device drivers, > expand the USB section. > > ...
HOW TO CONNECT AN AA BATTERY TO YOUR MPVI INTERFACE TO TROUBLESHOOT > In some instances you may be asked to troubleshoot your interface by > connecting it to an AA battery to rule out a hardware issue, here's > a short how to. > > 1) You will need to in...