Knowledgebase
Knowledgebase
Due to added security security by the manufacturer all 2015+ Dodge, Chrysler, RAM and Jeep PCM's must be sent to HP Tuners to be modified. Once modified the PCM will be tunable. The Unlock Service cost is $249 and can be purchased through the following li...
Due to increased security, ALL GM  2017+ T87A TCMs need to be unlocked via the GM Unlock service before they can be tuned. More information on this new process can be found at he following link: https://www.hptuners.com/product/tcm-unlock-service/ [https:...
A Bootloader error is generally caused by a Battery or Wiring issues. Start by ensuring the battery is fully charged when reading or writing to the vehicle. Review the vehicle's wiring for any issues and check your fuses. If you do not find any issues wi...
The Detect Protocol Failed error is generally caused by an issue with a vehicle's battery or wiring. This can also be caused if your MPVI2 requires a re-sync. If you have an MPVI2, first ensure your computer is connected to the internet, Click "Help" and ...
Segment Swaps can only be performed with files that have the Same Exact OS ID numbers.
This error occurs in Ford's when the ignition is not being cycled as the software requests or the VPP chip on the interface is bad. Ensure you are cycling the ignition as the software directs. If you are still having an issue please send the following: 1...
The x7f Negative Response Code is almost always related to an issue with the vehicle's battery or wiring. I would suggest trying the following: 1) Ensure the battery is fully charged before reading or writing to it 2) Inspect the vehicle's wiring for an...
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