Knowledgebase: Support > VCM Editor
Web Exception, Not Success
The Web Exception, Not Success error indicates either the computer is not connected to the Internet as required or the Time/Date settings are incorrect for where you are located.

Ensure you have a good internet connection, correct your Time, Time Zone and Date on your computer.

If you've verified your Time/Date setting are correct, you have a good internet connection and the problem persists visit the Contact section of our website, start a Support ticket and send us a VCM Suite Infolog and your Debug.dat file.
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