Knowledgebase
Knowledgebase:
Boot-loader Error
A Bootloader error is generally caused by a Battery or Wiring issues. Start by ensuring the battery is fully charged when reading or writing to the vehicle. Review the vehicle's wiring for any issues and check your fuses.

If you do not find any issues with the battery, the wiring or the fuses, please send us the following:

1) VCM Suite Infolog while connected to the vehicle as shown here http://www.hptuners.com/forum/showthread.php?34789-What-is-a-VCM-Suite-infolog-and-why-is-it-so-Important-when-contacting-support
2
) Debug file from your PC. This is located in ...Documents/ HP Tuners/ Settings
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