Knowledgebase: Support > VCM Suite
Boot loader Error
A Boot loader error is generally caused by a Battery or Wiring issues.
1) Ensure the battery is fully charged when reading or writing to the vehicle.
2) Review the vehicle's wiring for any issues and check your fuses.

If you do not find any issues with the battery, the wiring or the fuses, please open a Support ticket and send us the following:

1) VCM Suite Infolog while connected to the vehicle 
2) Debug file from your PC. This is located in ...Documents/ HP Tuners/ Settings
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