Knowledgebase
Knowledgebase:
x11- Controller Unlocker / "Service not Supported" FOR FORD ONLY
This error occurs in Ford's when the ignition is not being cycled as the software requests, there is an issue with the vehicle's ignition switch or the interface has a bad chip.



Ensure you are cycling the ignition as the software directs. If you are cycling the ignition as the software asks and the issue persists please start a Support ticket and send the following:
1) Debug file from your PC found in ...Documents\ HPTuners\ Settings
2) VCM Suite Infolog while connected to the vehicle
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