Problem
The Web Exception, Not Success error indicates either the computer is not connected to the Internet as required or the Time/Date settings are incorrect for where you are located.
Resolution
| 1. | Ensure you have a good Internet connection. |
| 2. | Verify that time, time zone, and date on your computer are correct. |
| 3. | If the problem persists, start a support ticket and send us a VCM Suite Infolog and your Debug.dat file. |
The Debug.dat file can be found in This PC > Documents > HP Tuners > Settings.
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